Bygone sash windows & timber doors for cosy Woodbridge cottage

“It needed re-decorating throughout. The windows were more filler than wood in places, sealed shut by years of painting. They were single glazed, draughty and dripping with condensation every morning. Being on a street with no front garden, the noise levels were high too.

The house was so cold during my first winter. I needed to make the cottage warmer, lower my energy bills, increase security and improve the look of the house.”

With that in mind, Dawn decided against having her windows repaired and re-painted, feeling it would only solve part of the problem. Instead she opted for a more complete and longer-term solution.

Engineered timber Kingston townhouse stable door in French Grey with 316 Coastal handle.

Following a recommendation from her decorator, Dawn popped into our Notcutts showroom, a stone’s throw from her house.

“The showroom made me feel relaxed. The windows and doors looked amazing. I had a very friendly and warm welcome and plenty of time to look at the products. I didn’t feel pressured at all.

I’m a visual person, so seeing and touching the windows was really helpful.  I was undecided on timber or a timber alternative. Having someone to demonstrate and talk through my options was a great help, along with the brochures I took to go through at home.”

Keen to use a local company, Dawn explored her options, first online and then in person.

“The professionalism of the Burgess Group team, from the very first visit, made them come out on top. Other companies were cheaper; but their windows were bulky, and the options limited. They just didn’t look as good.  I wanted high quality and easy maintenance with good guarantees. The Burgess Group were able to offer that.”

Customer quote: "I've had so many compliments. I even had someone knock on my door and ask me where i bought it from." Dawn, Woodbridge

Window features

Style: Bygone Harmony PVCu Sash Windows

Colour: White

Furniture: Beehive polished chrome cam catches and scroll handles to lock and lift the sashes.

Guarantee: 12 years

Features: Bygone easy clean system allows both sashes to be tilted inside, giving easy access to both sides of the window (see picture).

Door features

Style: Timber ‘Kingston’ townhouse front & stable door

Colour: French Grey with Off-White frame

Furniture: 316 Coastal polished stainless steel ring knocker and letterbox and polished stainless steel escutcheon (front) and handle (stable)

Glazing: 4mm toughened glass (both) with etched star design (front)

Guarantee: 30 years for anti rot & fungal decay, 12 years for paint

Advice

To other homeowners considering changing their windows or doors, Dawn has the following advice.

“If you can, visit the showroom, come and take a look in person, you really need to see the products to appreciate the style and quality. Make an enquiry – the team have so much knowledge and are very helpful in suggesting options you may not have thought of.
 
Try not to choose a company on price alone, look at the design options, not just the style but the furniture, glass options, colours and guarantees too. Some of the companies I looked at, were cheaper, but the quality and range was not extensive.  

I would definitely recommend the Burgess Group and my windows and doors. The only thing left for me to replace is my French doors, so one day I’ll return for those too.

I liked the company so much that after buying my windows and doors, I joined it!”

Dawn now helps look after our Woodbridge showroom and is a great person to speak to about Bygone PVCu Sash Windows and Timber front and stable doors.

Explore our windows and doors

If you’re considering reimagining your home, you can explore our statement making front doors, stable doors and sash windows here on our website, or experience them for yourself at our showrooms in Woodbridge and Bury St Edmunds.